Privacy Policy

1 Who We Are

Satisfi Technologies, LLC ("Satisfi," "we," "us," or "our") is a smart retail infrastructure company headquartered in the Dallas-Fort Worth metroplex, Texas. We install, stock, and maintain AI-powered Smart Store units in commercial and residential properties — including apartment complexes, office buildings, gyms, hospitals, hotels, schools, and government facilities — at zero cost to our property partners.

This Privacy Policy applies to information collected through our website at satisfitechnologies.com (the "Site"), through our Smart Store units, and through any other interactions you have with us. It does not apply to the data practices of third-party services linked from our Site.

2 Information We Collect

2.1 Information You Provide Directly

When you use our contact form or request a site walk, we collect:

• Full name and email address
• Message content and subject
• Any additional information you voluntarily submit

2.2 Information Collected Automatically (Website)

When you visit our Site, we and our analytics providers automatically collect:

• IP address and general geographic location
• Browser type, operating system, and device type
• Pages visited, time on page, and referring URL
• Cookies and similar tracking technologies (see Section 5)

2.3 Information Collected Through Smart Store Units

Our Smart Store hardware deployed at partner locations may collect:

• Transaction data (items purchased, purchase time, payment method type)
• Cashless payment data processed through PCI-DSS-compliant payment processors — we do not store raw card numbers
• Real-time inventory and IoT sensor telemetry data
• Anonymized foot traffic and usage patterns

2.4 Information from Third Parties

We may receive information about you from our property partners in connection with the deployment and management of Smart Store units at their locations.

3 How We Use Your Information

We do not sell your personal information to third parties for their own marketing purposes.

4 Sharing Your Information

4.1 Service Providers

We engage trusted third-party vendors including web hosting providers, analytics platforms (e.g., Google Analytics), email delivery services, payment processors, and IoT platform providers. These vendors access information only as necessary to perform services on our behalf and are contractually obligated to maintain its confidentiality.

4.2 Property Partners

We may share aggregated, de-identified usage data with property partners at whose locations our Smart Stores are deployed. We do not share individually identifiable consumer transaction data with partners without your consent.

4.3 Legal Requirements

We may disclose information when required by law, subpoena, court order, or government request, or when necessary to protect the rights, safety, or property of Satisfi Technologies, our users, or the public.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Site if such a transfer occurs.

5 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance functionality and understand how visitors use our Site.

When you first visit our Site, a cookie consent banner will appear. You may accept or decline non-essential cookies at that time. You can also manage cookies through your browser settings at any time.

To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

6 Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law:

• Contact form submissions: Up to 3 years to support partnership discussions and follow-up.
• Transaction data: Up to 7 years for financial, tax, and audit compliance.
• Website analytics data: Per our analytics provider's retention settings (typically 26 months).
• IoT and operational data: Up to 2 years for service improvement and analysis.

7 Data Security

We implement commercially reasonable technical, administrative, and physical security measures, including:

• Encrypted data transmission (HTTPS/TLS) across our website and connected systems
• Access controls and authentication requirements for internal systems
• PCI-DSS-compliant payment processing through third-party processors
• Regular review of data collection, storage, and access practices

No method of data transmission or storage is 100% secure. In the event of a data breach affecting your rights, we will notify you as required by applicable law.

8 Your Privacy Rights

Depending on your location, you may have the following rights with respect to your personal information:

• Right to Know / Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal information, subject to legal exceptions.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Opt-Out: Opt out of the sale or sharing of your data (we do not sell data, but you may opt out of analytics cookies).
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

Submit requests to privacy@satisfitechnologies.com. We respond within 45 days of receipt, with a possible 45-day extension where necessary. We may require identity verification before processing your request.

9 Texas Residents — TDPSA Rights

If you are a Texas resident, you have specific rights under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024:

• Right to Confirm & Access: Confirm whether we process your personal data and obtain a copy.
• Right to Correct: Request correction of inaccuracies in your personal data.
• Right to Delete: Request deletion of personal data you provided to us.
• Right to Data Portability: Receive your personal data in a portable, usable format.
• Right to Opt Out: Opt out of targeted advertising, sale of personal data, or profiling for significant decisions.

10 Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe we have inadvertently collected such information, contact us immediately at privacy@satisfitechnologies.com and we will delete it.

Our Smart Stores are deployed in various environments including schools. Transactions do not require account creation or collection of personal information beyond anonymous payment processing. We do not knowingly collect identifiable personal data from minors through our Smart Store hardware.

11 International Visitors

Our website is operated from the United States. If you are accessing our Site from outside the U.S., your information may be transferred to, stored, and processed in the United States.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) or equivalent legislation, including the rights described in Section 8. You also have the right to lodge a complaint with your local data protection authority.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and provide notice on our website or by email where appropriate. Your continued use of our Site or services after any changes constitutes your acceptance of the updated Policy.

13 Contact Us

For questions, concerns, or data requests regarding this Privacy Policy: